For the 2019 Microsoft Design Expo we were tasked with accomplishing Empathy at Scale. We determined that scaling empathy would mean that empathy is practiced on a daily basis, in situations both great and small. However our own feelings, perspectives, and biases can stand in the way of building that empathy.
From these conclusions we created Ponder, a system that provides people a safe space to vent and reflect while also creatively considering others' perspectives. Using AI, Ponder analyzes your point of view by asking clarifying questions, then using discourse from online articles Ponder suggests alternative perspectives in the form of a story. Finally, Ponder provides a platform by which people can set empathetic goals to help them practice empathetic reaction.